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Answers, without the runaround.

Find help with permissions, saving media, supported devices, and Glowfie Pro.

Frequently asked questions

Open a question to see the answer.

Why does Glowfie need camera access?

Camera access is required for live preview, photos, video, portrait effects, and glow sticker capture.

Is microphone access required?

No. Without it, you can still use Glowfie and record silent video. Sound-reactive effects will be unavailable.

Why is my photo or video missing?

Open iOS Settings, choose Glowfie, and allow it to add content to Photos. Then try saving again.

Why is my video silent?

Microphone access may be off. Open iOS Settings, choose Glowfie, and enable Microphone before recording again.

How do I restore Glowfie Pro?

Open the Glowfie Pro page and choose Restore Purchases. Use the same Apple Account that made the original purchase.

Does Glowfie upload camera or microphone content?

No. Photo, video, and audio processing stays on your device. Glowfie has no ads, analytics, tracking, or user accounts.

Which devices are supported?

Glowfie 1.0 supports iPhone with iOS 17 or later. iPad support is planned for a later version.

Before you send

Please do not attach private photos or videos unless they are necessary and you choose to share them.